Maureen Raine is Head of the Kaizen Promotion Office in Tees, Esk & Wear Valleys NHS Foundation Trust which provides mental health and learning disability services. She is passionate about making a difference for patients by working with colleagues to ensure that services are designed around patient need.
Maureen was one of the first people trained in lean principles in the North East by Virginia Mason Medical Centre in Seattle. Maureen has a degree in leadership and management and became a Virginia Mason Production System accredited Certified Leader in 2008 and an accredited Certified Lean Coach in 2012. Maureen has trained and coached many staff nationally in lean principles across health and social care including executive team members, consultant medical staff, clinical and administrative staff.